General
You can book a trip by selecting your desired tour on our website and filling out the booking form. Once submitted, you'll receive a confirmation email with further details.
We use wire transfer/deposit from your bank to our bank in Chile or by credit card payment via a secure online system.
Yes, you can make changes to your reservation after booking. Please check our terms and conditions for specific guidelines and any applicable fees associated with making changes.
Yes, travel insurance is essential, especially in remote areas like Patagonia. It covers unexpected issues like flight delays, lost baggage, and injuries. We require all guests to have their own insurance for health, accidents, and liability. Please include your insurance details on the contact form. We do not provide travel insurance, but we strongly recommend obtaining your own for peace of mind.
Yes, many of our tours are family-friendly. Please check with us regarding age restrictions or recommendations for specific tours.
We recommend checking with your local Consulate or Embassy for the most up-to-date information.
For most nationalities, a visa is not required; only a valid passport is necessary. When entering Chile you must fill out a Tourist Card at Customs to stay for up to 90 days and enter multiple times during that period. Keep this card safe, as it confirms your status as a tourist and exempts you from the 19% sales tax on hotel accommodations. You will need to present this card at Customs when leaving Chile.
Travel Tips
Pack layers, including waterproof clothing, sturdy hiking boots, and warm gear. Don’t forget sunscreen and a reusable water bottle.
You may see guanacos, foxes, condors, and even pumas. Keep your eyes peeled!
Cell service can be limited in remote areas, so plan to be offline during some hikes. Wi-Fi is generally available in towns.
Respect the environment, follow the Leave No Trace principles, and be friendly to locals.
Hiking, kayaking, whale watching, and visiting glaciers are popular activities.
PT 
EN 
ES